Responsible Gambling

Gambling should be entertainment – not a way to make money, escape problems, or recover losses. This page exists to help Australian players keep gambling safe, recognise warning signs early, and access free, confidential support whenever it’s needed.

Our Commitment

This Site is dedicated to providing accurate, balanced information about Zoome Casino and the wider online casino market. We never:

• Target minors or vulnerable individuals
• Suggest gambling is a way to solve financial problems
• Promote gambling as a guaranteed source of income
• Encourage chasing losses

Every page on this Site includes responsible gambling messaging, and all reviews include information about the operator’s safer-play tools.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Watch for these signs in yourself or someone close to you:

• Spending more time or money gambling than you intended
• Chasing losses with bigger bets to try to win back what you lost
• Lying to family, friends, or partners about gambling activity or losses
• Borrowing money or selling possessions to fund gambling
• Missing work, study, or family commitments because of gambling
• Feeling restless, anxious, or irritable when trying to cut back
• Gambling to escape stress, anxiety, depression, or boredom
• Continuing to gamble despite negative consequences (financial, relational, emotional)
• Feeling guilt or shame after gambling sessions

If two or more of these apply to you, it may be time to talk to someone. Help is free, confidential, and available 24/7 in Australia.

Tips for Safer Play

• Set a budget before you start. Decide exactly how much you can afford to lose, and stop when you hit that figure.
• Set a time limit. Gambling for hours on end is a red flag. Use a timer or session reminders.
• Never gamble with money you can’t afford to lose. Rent, bills, groceries, and savings are off-limits.
• Don’t chase losses. Losing is part of gambling. Trying to win it back almost always makes things worse.
• Don’t gamble under the influence. Alcohol and substances impair judgement and increase risk.
• Take regular breaks. Step away from the screen, eat, sleep, exercise.
• Balance gambling with other activities. If it’s your only form of entertainment, it’s become too important.
• Be honest with yourself. If you’re worried about your gambling, you’re probably right to be.

Self-Help Tools at Zoome Casino

Zoome Casino offers a full toolkit for managing your play. All of these can be activated through your account dashboard or by contacting customer support:

• Deposit limits – daily, weekly, or monthly caps on how much you can deposit. Once set, they apply automatically.
• Loss limits – ceilings on net losses over a chosen period.
• Wager limits – maximum bet sizes per spin or hand.
• Session timeouts – automatic logout after a defined period of inactivity.
• Reality check reminders – periodic pop-ups showing how long you’ve been playing.
• Time-out (cool-off) – temporary lock on your account for 24 hours, 7 days, 30 days, or a custom period.
• Self-exclusion – longer-term or permanent account closure. Once activated, the account cannot be reopened before the agreed period ends, regardless of how you feel later.
• Account history – detailed log of every deposit, wager, win, and loss so you can review your activity objectively.

If you need help activating any of these tools, contact Zoome Casino’s 24/7 live chat support directly.

Where to Get Help in Australia

If gambling is no longer fun – or if you’re worried about someone close to you – help is free, confidential, and immediate.

Gambling Help Online (national)

• Phone: 1800 858 858 (24/7, free)
• Online chat and email counselling: gamblinghelponline.org.au
• Free counselling, peer support, and self-help tools – 24/7

Lifeline (crisis support)

• Phone: 13 11 14 (24/7)
• Web: lifeline.org.au
• Crisis support and suicide prevention

Beyond Blue (mental health)

• Phone: 1300 22 4636
• Web: beyondblue.org.au

State and Territory Services

• NSW: GambleAware – 1800 858 858 | gambleaware.nsw.gov.au
• VIC: Gambler’s Help – 1800 858 858 | responsiblegambling.vic.gov.au
• QLD: Gambling Help Queensland – 1800 858 858
• SA: Gambling Help SA – 1800 858 858
• WA: Gambling Help WA – 1800 858 858
• TAS: Gambler’s Help Tasmania – 1800 858 858
• NT: Amity Community Services – 1800 858 858
• ACT: ACT Gambling Counselling and Support Service – 6122 7100

Protecting Minors

Online gambling is strictly for adults aged 18 years or over. If you share a device with children or younger family members, please consider using parental control software to block access to gambling content. Recommended tools include:

• GamBlock – software that blocks access to gambling websites
• BetBlocker – free self-exclusion tool covering thousands of gambling sites
• Net Nanny, Qustodio – general parental control software

You’re Not Alone

If gambling has stopped being fun, reaching out is the most important step. Counsellors are trained, non-judgmental, and confidential. You don’t have to hit “rock bottom” before getting help – and you don’t have to do it alone.

Call Gambling Help Online on 1800 858 858 – free, confidential, 24/7.