Privacy Policy
Last updated: 18 May 2026
This Privacy Policy describes how this website (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit zoomecasino-online-au.com (the “Site”). This Site is operated for an Australian audience and complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We collect the following categories of information:
- Information you give us directly – your name, email address, and message content when you contact us via the email address on the Contact page.
- Automatically collected technical information – your IP address, browser type and version, operating system, device type, referring URL, pages viewed, time spent on pages, and the date and time of your visit. This data is collected via standard server logs and analytics tools.
- Cookies and similar tracking technologies – see our Cookie Policy for full details.
We do not knowingly collect sensitive personal information (such as health, financial, or biometric data), and we do not collect information from anyone under the age of 18.
2. How We Use Your Information
We use the information described above for the following purposes:
- To respond to your questions and provide the information you request
- To monitor, analyse, and improve site performance and content
- To detect, prevent, and address technical issues, fraud, and security threats
- To measure the effectiveness of our content and affiliate links
- To comply with applicable Australian law and respond to lawful requests from authorities
3. Legal Basis for Processing
Under the Australian Privacy Act, we process your personal information based on:
- Consent – when you voluntarily contact us or accept cookies
- Legitimate interests – to operate, improve, and secure the Site
- Legal obligation – where we are required to retain or disclose data under Australian law
4. Sharing Your Information
We do not sell or rent your personal information. We may share information only in the following limited situations:
- Service providers – hosting, analytics, and email delivery services that process data on our behalf under strict contractual confidentiality obligations
- Affiliate tracking partners – when you click through to Zoome Casino via our links, a tracking identifier may be passed to the operator and the affiliate network; this does not include personally identifiable information beyond standard URL parameters
- Legal compliance – when required by Australian law, court order, or regulatory authority
- Business transfers – in the event of a merger, acquisition, or sale of assets, with appropriate notice to affected users
5. International Data Transfers
Some of our service providers (analytics, hosting, CDN) may store data on servers located outside Australia, including in the United States and the European Union. Where this occurs, we ensure those providers offer protection equivalent to the Australian Privacy Principles, either through contractual safeguards or through the laws of their jurisdiction.
6. Data Retention
We retain personal information only for as long as necessary for the purposes set out in this Policy:
- Email correspondence – up to 24 months from the last interaction, then deleted
- Server logs – up to 12 months for security and audit purposes
- Analytics data – aggregated and anonymised after 26 months
7. Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure, or destruction. These measures include HTTPS encryption across the entire site, access controls on internal systems, and regular security reviews. However, no internet transmission can be guaranteed to be 100% secure.
8. Your Rights Under the Australian Privacy Act
Under the Privacy Act 1988 and the Australian Privacy Principles, you have the following rights:
- Access – request a copy of the personal information we hold about you
- Correction – request that we correct inaccurate or incomplete information
- Deletion – request that we delete your personal information, subject to legal exceptions
- Complaint – lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC)
- Withdraw consent – opt out of analytics or marketing cookies at any time
To exercise any of these rights, please email [email protected]. We will respond within 30 days as required by the Privacy Act.
9. Complaints to the OAIC
If you are not satisfied with how we have handled your personal information or a privacy complaint, you may contact the Office of the Australian Information Commissioner:
- Website: oaic.gov.au
- Phone: 1300 363 992
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The “Last updated” date at the top of this page indicates when the most recent revision was made. Continued use of the Site after changes are posted constitutes your acceptance of the revised Policy.
11. Contact
Questions about this Privacy Policy or our data practices can be sent to [email protected].